patient experience
publication date
Innovation
Recipe for Success: Virtua Health's Food Is Medicine Program Goes Mobile
The New Jersey health system is rolling out two new vehicles this summer as part of its Eat Well program,...
CMO
U.S. Docs Are Moving to Canada to Escape the Trump Administration
The number of U.S. doctors taking 'the first step' to being licensed in Canada has increased more than 750%.
Revenue Cycle
The Winning Edge on Patient Payment Success
During a recent discussion in the HealthLeaders' The Winning Edge series, revenue cycle leaders from UW Health, INTEGRIS Health, Moffitt...
Payer
Bill of the Month: A Medicaid Patient Had a Heart Attack While Traveling. He Owed Almost $78K.
A South Dakota hospital refused to bill to a Florida Medicaid plan, instead sending it to the patient with a...
CMO
Language Service Cutbacks Raise Fear of Medical Errors, Misdiagnoses, Deaths
Such policy and funding changes could leave some without lifesaving care, particularly children and seniors.
Payer
Employer Health Plan Performance Gap Expands, Says J.D. Power
The good get better while the bad get worse as overall member satisfaction declines slightly.
Revenue Cycle
Infographic: 3 Takeaways from the Winning Edge on Patient Payment Success
A panel of four revenue cycle leaders spoke during the most recent webinar in HealthLeaders' The Winning Edge series about...
CMO
HL Shorts: How to Use Volunteers to Improve Patient Experience
Advocate Health is using volunteers to help improve the patient experience for inpatients.
CMO
Survey: Physician Wait Times Surge 19% since 2022
New AMN Healthcare report tracks the average new patient wait times in 15 cities for six specialties.
Revenue Cycle
The Evolving Patient Payment Landscape: Strategies for RCM Success
In today's HealthLeaders Winning Edge webinar, panelists will discuss the challenges to collecting patient payments.
Technology
Call Centers Replaced Many Doctors' Receptionists. Now, AI Is Coming for Call Centers.
Startups are marketing AI products with lifelike voices to schedule or cancel medical visits, refill prescriptions, and help triage patients....
Revenue Cycle
Patient Access Trends: Insights from Experian’s Recent RCM Survey
Fewer patients are experiencing obstacles to accessing healthcare, according to a new survey, although persistent systemic issues limit improvements. How...