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publication date

Payer
An Arm and a Leg: A Wild Health Insurance Hustle
KFF Health News | August 13, 2025
Telemarketer scam signs victims up for fake 'jobs.'
CEO
Infographic: 3 Tips for Rural Hospital CEOs to Improve Recruitment & Retention
Jay Asser | April 28, 2025
One rural hospital leader shares his multi-pronged approach to replenishing provider talent.
CEO
HL Shorts: Why Providers Need to Educate Patients on Medicare Advantage
Jay Asser | April 14, 2025
Combating deceptive marketing by Medicare Advantage plans can benefit patients and providers, says one hospital CEO.
CMO
CMOs: Here's the Deal with Social Media
Christopher Cheney | February 04, 2025
Health systems and hospitals should have social media policies but should avoid limiting protected speech, a legal expert says.
Revenue Cycle
Podcast: New lessons in the fight for charity care
KFF Health News | December 05, 2024
Federal law requires that all nonprofit hospitals have financial assistance policies to reduce or expunge people's medical bills.
Innovation
Lights, Camera, Healthcare!
Eric Wicklund | August 16, 2024
Northwell Health looks for brand recognition -- and a platform to talk about the issues -- with Northwell Studios.
HLM Mastermind
Your Health System Needs You on Social Media: 6 Ways to Build a Presence
Amanda Norris | August 16, 2024
Workforce, patient engagement, patient trust: Can all of these pain points be solved with social media?
Innovation
Why Patient Experience is Crucial to Healthcare Innovation
Eric Wicklund | July 11, 2024
Health systems are investing heavily in the patient experience. At Springfield Clinic, that strategy is critical to continued sustainability in...
Pharma
U.S. $772.5B Pharmacy Spend in 2023 Driven by Weight-Loss Drugs
John Commins | April 24, 2024
Prescription drug spending grew by 13.5% in 2023, but drug cost inflation was lower than the CPI.
Payer
Lawsuit Alleges Obamacare Plan-Switching Scheme Targeted Low-Income Consumers
KFF Health News | April 16, 2024
Some consumers were switched multiple times or had duplicative policies.
Payer
MA Cuts Will Hurt These Smaller Groups, Not Big Payers
Marie DeFreitas | April 08, 2024
The new rate cut will have a strong impact, but not on big payers.
Payer
Rising Complaints of Unauthorized Obamacare Plan-Switching and Sign-Ups Trigger Concern
KFF Health News | April 08, 2024
CMS says it is 'acutely aware' of the problem and is working on solutions.
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