Amazon announced on Tuesday that it's expanding access to its healthcare AI assistant to its website and app. The assistant, called Health AI, was previously only available on the app for One Medical, the healthcare company Amazon acquired for $3.9 billion in 2023. Health AI can answer questions, explain health records, manage prescription renewals, book appointments, and more. Users don't need to be Prime subscribers or One Medical members to use the assistant, Amazon says. Amazon says that while Health AI can answer general health questions without having access to an individual's medical information, it's designed to serve as a personalized health assistant that can offer more tailored guidance and take actions, such as connecting you with healthcare professionals and treatments. Of course, there are risks associated with sharing your health information with AI, and researchers are warning against doing so, cautioning that companies are pulling user conversations for training. Amazon said in its announcement that it trains "Health AI models on abstracted patterns without directly identifying information." For example, if multiple patients ask about medication interactions, Amazon says it might use these patterns, while keeping patient names private, to improve how Health AI responds to similar questions.
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