Patients today expect more from their healthcare providers.
They want access to quality care, lower costs, and a better overall experience. To achieve this, healthcare providers have had to adopt digital technology that creates more efficient processes and more meaningful patient experiences. Let’s discuss how digitally-enabled healthcare can give patients the experiences they expect while helping organizations cut costs.
Digitally enabled healthcare provides an opportunity to save costs by streamlining processes such as medical records or billing and cutting administrative overhead. Chicago-based MIMIT Health saw productivity increase 30% with the help of technology. In addition to lowering administrative costs, healthcare technology can also help reduce wait times for appointments and services since all necessary information is readily available in one place.
Healthcare platforms are also helping organizations personalize each patient’s experience by capturing inputs like communication preferences and non-clinical data like social determinants of health. Personalizing services in response to an individual’s unique circumstances can help improve communication, increase retention, and streamline care delivery, resulting in increased trust, which can ultimately lead to better health outcomes. By understanding the needs of their consumers, healthcare providers can provide tailored care that is both cost-effective and meaningful.
Taking Advantage of Wearable Technology and Mobile Health Apps
Another way that providers can better understand a patient’s needs and habits is through the use of wearables and health apps. One of the biggest benefits of these technologies is that they are incredibly easy to use. Health consumers don't need any special training or expertise to get started with these devices. This ease of use has made it possible for people of all ages and backgrounds to take control of their health journey, monitor their progress, and share that information with providers so that they may make more informed decisions about their health.
As technology continues to evolve, we will likely see even more ways in which it can be used to help improve healthcare outcomes for everyone. Ultimately, these advancements in healthcare technology have the potential to revolutionize how healthcare providers access and manage our health data.