Opinion: Future of telehealth is brighter than ever in the wake of COVID-19

Accessibility, cost savings and technological capabilities propelled telehealth into the spotlight due to COVID-19 and ushered in a new landscape for healthcare. Today, virtual health is no longer an add-on, but a key service. Although virtual care — or telehealth — has been offered for some time, the adoption and use of telehealth during the COVID-19 pandemic was incredibly high. A 2020 consumer survey found the pandemic doubled the number of people who have used telehealth, from 39.4 percent pre-COVID-19 to 79.5 percent post-quarantine.