Opinion: Why telemedicine may actually be making healthcare more human

It's not as if office visits were ever that great. Nobody in their right mind has any love for long waiting times, paper gowns, or chilly exam rooms where you can't even get cellphone reception. Yet when the COVID-19 outbreak abruptly interrupted my own medical plans this year, I dreaded the thought of moving the process over to telemedicine. I anticipated adding to my already considerable Zoom fatigue, feeling rushed and depersonalized. What I found instead was a whole new way approach healthcare — one that might actually bring more humanity into the process, for patients and doctors alike.