At a recent HealthLeaders Exchange, Revenue Cycle leaders asked what exactly is AI, how it works, and how it can be used in the revenue cycle. We have answers.
"Charge segregation," empowering SBO reps, and demythologizing point-of-service collections were among the great ideas presented last week at the HealthLeaders Revenue Cycle Exchange.
While moving the entire patient financial experience online might sound like a good idea in theory, it likely wouldn't work in practice, says Chris Johnson, vice president of revenue cycle management for Atrium Health.
Chris Johnson, vice president of revenue cycle management for Atrium Health, shares two lessons about how the organization made billing easier for its patients.
