Nearly half of patients said having clear information on expected out-of-pocket costs before receiving treatment impacts their decision to use a healthcare provider.
Kettering Health Network's vice president of managed care, who switched jobs from a payer to a provider organization, shares his process for monitoring and objecting to payer changes and maintaining good payer relationships along the way.
"The question of how telehealth can improve hospital revenue cycles is an evolving area worthy of additional study beyond the ATA Report," says the American Telemedicine Association's CEO.
