Advanced EOB requirement guidance, interim final rule disappointment, and the effect of surprise bills on consumers take center stage as the No Surprises Act effective date approaches.
"It's the people that recognize the shape of things to come and help participate in it … who will have a chance to shape what goes forward," Hargan says.
'If you can get it right up front, you're ensuring accuracy, preventing rework, and preventing denials,' says Alicia Auman, director of patient access at KSB Hospital.
When consumers receive "payment due" notifications through their preferred digital channels about half will pay through that channel in less than an hour, and many will pay in less than five minutes, a new survey shows.
More than 80% of leading health systems that are using RPA/AI say their primary reason for investing in the technology was improving financial performance, but once the technology was in use, they said efficiency was the top benefit.
Establishing an electronic prior authorization process and requiring HHS to establish a process for "real-time decisions" for items and services that are routinely approved are two ways a new bill aims to streamline the way Medicare Advantage plans use prior...
'We are the face of the patient financial experience,' says Terri Meier, director of system patient revenue cycle for UC San Diego Health, who shares three strategies for educating revenue cycle employees.