Alexandra Wilson Pecci is an editor for HealthLeaders.
Payment plans are popular with patients, who use them even for small bills, but many patients aren't offered them.
An increasing number of organizations are waiving or deferring payments for federal employees as the longest-ever government shutdown stretches into its fifth week.
Knee replacements are up by 17% and hip replacements are up 33% from 2010-2017, finds a review of medical claims data by the Blue Cross Blue Shield Association.
That hefty price tag means that the United States exceeds every other nation in total healthcare costs.
Eliminating the manual backend task of checking patients' insurance eligibility reduced denials and AR days at an orthopedic surgery practice while also getting more staff face-to-face time with patients.
Despite calling it "essential," many healthcare leadership teams discuss charge capture once a month or less.
Streamlining the revenue cycle governance structure helps create an assembly line that works together and reports to the same leaders.
From readmissions to no-shows, factors like addiction and food insecurity have an impact on billing, collections, and the bottom line.
Continuing with a traditional, 'billing-as-usual' approach isn't going to cut it as more responsibility shifts to patients.
In giving patients a more convenient billing experience, Westmed Medical Group also increased collections and reduced time to collect.