Alexandra Wilson Pecci is an editor for HealthLeaders.
Patient and financial advocates provide an opportunity to boost patient engagement and get hospitals paid.
For hospitals, a lack of coverage for chronically ill patients translates to more uncompensated care and bad debt.
Use behavioral segmentation to tailor payment options to patient's needs and preferences.
Patient and financial advocates are increasingly becoming part of patient care teams. Don't miss the opportunity to boost patient engagement through advocacy.
Hospitals should take action in the face of shrinking Medicaid rolls and revenue loss.
New research finds that mothers who receive a surprise out-of-network bill after having their first baby have 13% higher odds of switching hospitals for their second delivery.
Identifying dual eligibility can slash bad debt and boost revenue by more than a half-million dollars for the average mid-sized hospital.
UCHealth continues to improve its cost estimator tool to ensure the highest degree of accuracy and avoid surprising patients with bills.
CMS Administrator Seema Verma recently named UCHealth as one of the exemplars providing price transparency that goes above CMS requirements.
Payment plans are popular with patients, who use them even for small bills, but many patients aren't offered them.