"The game changer for telehealth post pandemic is a whole new population will now have the experience of using the technology for the first time," says Gurpreet Singh, partner and health services leader at PwC.
"It's something tangible that we can do for our own employee population during COVID-19," says ProMedica's president of social determinants of health, Kate Sommerfeld.
From using blanket advance beneficiary notices to keeping credit card receipts in a shoe box, revenue cycles are filled with bad habits and employees who don't fully understand their jobs.
"Humana is joining an alliance of health plans that are participating with the CAQH DirectAssure solution," Ron Urwongse, director of strategy and innovation for CAQH, tells HealthLeaders.
