Alexandra Wilson Pecci is an editor for HealthLeaders.
As the sun sets on 2019, we look back and reflect on the major news and trends that shaped the revenue cycle this year.
"Charge segregation," empowering SBO reps, and demythologizing point-of-service collections were among the great ideas presented last week at the HealthLeaders Revenue Cycle Exchange.
Executives say flexibility, recognition, and rewards are among the keys to maintaining high employee satisfaction.
While moving the entire patient financial experience online might sound like a good idea in theory, it likely wouldn't work in practice, says Chris Johnson, vice president of revenue cycle management for Atrium Health.
Chris Johnson, vice president of revenue cycle management for Atrium Health, shares two lessons about how the organization made billing easier for its patients.
Firsthand experiences from the country's most innovative revenue cycles will be shared next month in West Palm Beach, Florida.
Just 33% of consumers felt very confident that bills from their hospital/provider are accurate.
40% of consumers would switch providers to get affordable healthcare payment arrangements.
Firsthand experiences from the country's most innovative revenue cycles will be shared in West Palm Beach, Florida, next month.
The insurer says 85% of its members prefer to self-serve online.