Clayton Christensen coined the phrase disruptive innovation two decades ago as a way of embracing the deconstruction that is necessary when a new technology displaces an old one.
Ever since then, it seems healthcare has been waiting for a series of...
Retailers didn't change their business because they didn't want to. Are hospitals and health systems, when presented with the same shift of consumer preference, poised to do any better?
My dad is an architect, and one who was never afraid to have a hammer in...
The health system is committed to a high-value, population health-focused, telehealth approach. "In our effort to work well with the consumer, we don’t dumb down the medicine," says Marc Harrison, MD.
For telemedicine to fundamentally shift the delivery of...
To manage the health of a customer group with incentives that align for the system and customer today, the Wisconsin health system has been aggressively marketing a broad-based portfolio of health services to area employers.