From Crisis to Comeback: A Playbook for Community Hospital Renewal
Sponsored by
Community Hospital Corporation
February 2, 2026
Across the country, community hospitals are facing declining reimbursement rates, rising payer denials, and increasing pressure from Medicare Advantage. Workforce shortages and inflation further strain margins. Internally, many hospitals are contending with outdated technology, limited data visibility, and operational inefficiencies that hinder timely decision-making. Together, these challenges are forcing leaders to make difficult choices about which services to retain and how to remain financially viable.
This white paper outlines a proven framework to help hospital leaders:
Recognize early warning signs of financial and operational distress
Identify the key areas where measurable improvement is possible
Implement actionable strategies for immediate and long-term success
Build resilience through innovation, collaboration, and community partnership
Strategic Physician Workforce Redesign: How Health Systems Are Preparing for the Future
Sponsored by
CHG Healthcare
January 30, 2026
Replacing a single primary care physician can cost health systems up to $900,000 in lost annual revenue — not including disruption to patient panels, continuity of care, and downstream specialty referrals. Despite this, many organizations continue to manage physician staffing as an administrative function rather than a strategic capability. In an environment defined by margin pressures, workforce shortages, and rising patient expectations, physician workforce strategy has become one of the most critical levers for operational performance, physician satisfaction, and sustainable health system growth.
This executive playbook introduces an innovative approach for clinical workforce strategy — one that elevates physician experience, deployment, and retention as organizational priorities. Including case studies from leading health systems, the playbook shows how organizations are redesigning their physician labor models to enhance flexibility, stabilize care teams, and support innovation.
This playbook provides executives with a comprehensive framework to:
Strengthen organizational resilience by redesigning how physician labor is structured, deployed, and scaled. Health systems that adopt flexible staffing models, cross site coverage strategies, and dynamic scheduling are significantly better positioned to manage demand variability, reduce burnout, and improve access across care settings.
Position physician engagement as a quantifiable driver of performance and retention. Engagement is no longer a “soft metric.” When measured consistently and treated as a performance indicator, it becomes a lever for reducing turnover, improving patient experience, and strengthening organizational culture.
Align technology investments with physician workforce needs and patient continuity of care. The next generation of workforce innovation — from intelligent scheduling to AI enabled documentation and predictive staffing — must be aligned not just to operational efficiency, but to physician experience and patient access.
Enhancing Experiences & Reducing Costs: Lessons from the GLOBO KAI™ Pilot Program
Sponsored by
GLOBO
January 27, 2026
Discover exclusive insights from GLOBO's groundbreaking pilot program testing AI interpretation in real healthcare settings. Explore how GLOBO KAI™ can strategically enhance patient communication while reducing operational costs across the entire patient journey.
Conducted in early 2025, GLOBO's AI interpreter pilot program tested its proprietary, healthcare-optimized AI interpreting technology across multiple provider settings. Participants included Affinia Healthcare, a large not-for-profit healthcare system with 16 hospitals, multiple clinics, and healthcare facilities across Illinois and Michigan, plus a specialty hospital in Louisiana.
The patient journey involves countless touchpoints—from initial consultations to follow-up calls, pharmacy visits to wayfinding in the building. While live interpreters are essential for most medical interpreting interactions, there are opportunities along the patient journey for AI to enhance accessibility, reduce administrative burden, and lower costs for health systems. Our comprehensive research revealed significant gaps in language access during routine interactions, validating the need for AI interpreting solutions.
Innovation with Intention: GLOBO KAI represents the first language service provider to bring AI interpretation specifically designed for healthcare to market. Delivering real-time interpretation through the GLOBO Connect application, KAI features seamless integration with existing interpreter services, simple device placement with clear visual indicators, and escalation capabilities to connect with live interpreters when needed.
This report helps you understand where AI can increase language access points, preventing costly mistakes and ensuring patient safety. Discover how quality AI interpreting overcomes language barriers that currently lead to higher readmission rates, extended hospital stays, and medical errors. Learn from real pilot data showing where automated interpreting for limited English proficient patients holds the greatest promise.
Making the Grade: How to Find the Right End-to-End Revenue Cycle Partner
Sponsored by
Ensemble
January 15, 2026
Why leading health systems are moving to end-to-end revenue cycle partnerships — and how to choose the right one.
Margins are shrinking and even top-performing hospitals lose 2–4% of net revenue annually due to denials, draining millions from patient care. Health systems are adopting end-to-end partnerships to restore financial stability and reduce complexity. This guide offers key insights to select the right strategy and partner.
Learn:
Why traditional revenue cycle models and approaches can’t keep pace with payer complexity and financial risk
What value an end-to-end partnership can deliver for hospitals and health systems
Key considerations, evaluation criteria and questions to ask when assessing potential partners
Best practices for successfully onboarding a new partner
What Health IT Leaders See as the Next Top Imperative
Sponsored by
Concord Technologies
January 14, 2026
A HealthLeaders-Concord Technologies survey reveals that fax fatigue, data lag, and intake delays are still hurting clinical operations, staff productivity, and the patient experience.
To address these challenges, organizations are turning to intelligent document processing to power faster, smarter front-end automation.
In this brief, Kevin Hodak, Vice President of Strategy and Integration at Concord Technologies, and Rupali Katole, Senior Program Manager, put the survey results in context with on-the-ground experience.
Combating Payer Denials: Novel Strategies to Prevent Revenue Leakage
Sponsored by
HCPro
January 7, 2026
Payer denials are no longer a back-end problem—they’re a front-line financial threat. Rising denial rates, tightening payer requirements, and persistent staffing shortages are forcing mid–revenue cycle leaders to rethink how their organizations protect revenue and ensure compliant reimbursement.
In Combating Payer Denials: Novel Strategies to Prevent Revenue Leakage, HCPro experts break down why traditional, reactive denial management approaches are falling short—and what healthcare organizations must do differently to stay financially resilient. Drawing on current industry data and real-world operational insight, this white paper outlines a proactive, enterprise-wide framework for denial prevention that begins long before a claim is submitted.
Readers will explore practical strategies to strengthen collaboration across coding, CDI, utilization review, and physician teams; identify and address the true root causes of denials; and leverage regulatory protections—particularly within Medicare Advantage—to defend appropriate reimbursement. The asset also highlights common mistakes that lead to avoidable revenue loss, such as operating in silos, overlooking low-dollar denials, and failing to track the full financial impact of denied claims.
Beyond tactics, this white paper emphasizes the role of education, data, and alignment in building sustainable denial prevention processes. From improving documentation quality and clinical validation to negotiating stronger payer contracts and tracking denial trends more effectively, leaders will gain actionable insights they can apply immediately.
Designed for healthcare leaders responsible for coding, CDI, UR, compliance, and revenue integrity, this asset provides a clear roadmap for moving from denial rework to denial prevention—helping organizations submit cleaner claims, reduce administrative burden, and protect revenue in an increasingly complex payer landscape.