How Esse Health Created a Virtual Care Strategy that Scales by Leveraging Deviceless Remote Patient Monitoring

Sponsored by
CareSignal

Responding to the COVID-19 pandemic, many provider organizations are pursuing telehealth and remote patient monitoring to engage patients in the home and support chronic condition management. Yet, high-tech, device-based remote patient monitoring can be difficult to scale due to high cost and limited accessibility.

Learn how Esse Health prioritized a scalable approach using Deviceless Remote Patient Monitoring for its Medicare Advantage patients with chronic conditions, including heart failure, diabetes, and COPD. Discover how its care management team was able to reach 15x more patients, delivering proactive care to over 1,000 rising-risk Medicare Advantage patients.

Patients communicated symptoms to their care team enabling care managers to identify patients who need help. As a result, care managers helped patients control their chronic condition from home resulting in a 46% drop in heart failure ED visits and a $124 per member per month (PMPM) savings—an 11% reduction in global costs.

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Beyond Nursing An Enterprise-Wide Approach: How Health Systems are Using Staffing and Scheduling solutions to Optimize their Entire Workforce

Sponsored by
API Healthcare, now a part of symplr

The current dynamics in healthcare have organizations focused on strategies to optimize their workforce. Forward-thinking health systems understand that workforce management strategy should apply not only to nursing but to every department and group, for a standardized approach.

This white paper looks at how some organizations are containing costs, impacting staff engagement, and positively impacting patient care, by taking an enterprise-wide approach to workforce management.

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How Messaging Is Reshaping Patient and Member Experiences

Sponsored by
TTEC

First, it was friends and family. Then, it was B2C brands. Now, people want to text and message healthcare providers and insurers. Are you set up to respond?

Inspired by the pandemic, widescale telehealth finally broke through in 2020. Beyond video chats, healthcare organizations are now using messaging apps to re-create the personal nature of in-person visits with the scale of a large contact center team.

Download, read, and share this strategy guide and learn

  • How member and patient experience leaders use text-based messaging to deliver secure, personal, and transparent communications
  • What healthcare leaders can do now to convince the c-suite that messaging is a necessary technology 
  • How messaging lowers costs, boosts employee productivity and efficiency, and improves member and patient satisfaction

Embracing Change Management for Revenue Cycle Success

Sponsored by
MedeAnalytics

HealthLeaders recently held the Revenue Cycle NOW Online Summit. Over the full day event, industry experts and thought leaders discussed the changing role of the revenue cycle and its impact on the healthcare space.

In this report, we examine critical issues raised during our opening keynote session, presented by Shawntea (Taya) Moheiser, CMPE, CMOM, Owner, ITS Healthcare, LLC and Kem Tolliver, CMPE, CPC, CMOM, President, Medical Revenue Cycle Specialists.

Download our latest report today to learn more!

The Shift to Virtual Care: Lessons From 2 Healthcare Systems

Sponsored by
Amwell

HealthLeaders recently held the Telehealth and Connected Health NOW Online Summit. Over the two-day event, industry experts and thought leaders discussed the changing role of virtual care for patients and providers and its impact on the healthcare space.

Gundersen Health System faced a huge cultural change due to the pandemic. Prior to COVID-19, Gundersen was involved in telehealth initiatives, but they were not in widespread use. The healthcare system devised a plan to limit in-person visits and move as much care as possible to telehealth. But how is that done is such a rapid manner?

Additionally, OU (Oklahoma) Medicine brought virtual care to the forefront for their patients and physicians. The focus was on progress and not perfection (for now) and with that, OU was able to complete 30,000 virtual care visits from March to mid-July. The feedback they received was encouraging, and for the most part exceeded patient experience scores that were higher to their in-person visits.

To learn Gundersen Health System’s four phase approach and OU Medicine’s plan of action, download our latest report today!

The New Normal: Telehealth After COVID-19

Sponsored by
Imprivata

HealthLeaders recently held the Telehealth and Connected Health NOW Online Summit. Over the two-day event, industry experts and thought leaders discussed the changing role of virtual care for patients and providers and its impact on the healthcare space.

In this report, we examine the critical issues raised during our opening keynote session, presented by ATA (American Telemedicine Association) CEO Ann Mond Johnson and Joseph C. Kvedar, MD, president of the ATA, professor at Harvard Medical School, and senior advisor of virtual care at Mass General Brigham.

They provided critical insight into:

  • Telehealth's progress during the pandemic
  • Changes that will be necessary to sustain these advancements
  • Reimagining the future of healthcare

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