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Five steps to capture more self-pay revenue in your practice

As an increasing share of healthcare costs has been shifted by employers to their employees, copays and deductibles have gone up substantially. This increase has left providers with a significant amount of outstanding self-pay revenue to collect. In a recent interview, Jay Gonsalves, president and owner of the Action Collection Agency of Boston, offered his outlook on this topic. "I believe that health reform will create higher copays and deductibles for consumers to be responsible to have to pay, not unlike the direction managed care has been heading in the past years."
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