The Wall Street Journal, June 23, 2011

What are the biggest perceived sources of wasted healthcare spending? Like opinions of Jerry Lewis's movies and David Hasselhoff's singing ability, answers vary by country — at least according to Deloitte's latest survey of healthcare consumers in different nations. The overall survey covered 15,735 consumers in a dozen countries. People in ten countries (all but Brazil and China) were asked about sources of waste. Most Canadians and UK-ers say the top dollar/pound-waster is lack of responsibility by individuals for their own health. Consumers in the U.S. and six other countries put redundant paperwork at the top of the list. Those two options were also cited by most countries as the second-most wasteful source of spending — except that Belgians ranked unnecessary and extreme end-of-life measures #2.

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