7 in 10 Workers Await Benefits Info as Deadline Nears

Chelsea Rice, August 30, 2013

By law, employers must notify employees of health insurance benefits policy changes and coverage options by October 1. But a survey shows that 69% of workers have not yet received communications about any benefit policy changes.

Sparse information about what to expect from employer-sponsored health plans this fall is stirring anxiety among employees already challenged to comprehend the fundamentals of health insurance.

As mandated by the Patient Protection and Affordable Care Act, employers must notify employees of benefits policy changes and coverage options for the open enrollment season by October 1. But an open enrollment survey of 2,001 U.S. consumers shows that 69% of workers had not yet received communications about any upcoming benefit policy changes.


See Also: 'Dismal' Understanding of Health Plans Among Consumers


The survey, conducted by Research Now, and released Tuesday by the Columbus, OH-based insurer Aflac, shows that 28% of employees are "confused, worried, or simply unsure" about upcoming changes their employer is making to their healthcare benefits or coverage options this enrollment season due to the healthcare law.

Only 9% of companies at this time are reportedly "very prepared" to implement requirements of the PPACA. Employers' lack of preparation may be the hold-up behind the delay in communications around benefits changes, concludes the report.  

Chelsea Rice Chelsea Rice is an associate editor for HealthLeaders Media. Twitter
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