3 Ways to Make Your Hospital a Great Place to Work

Cora Nucci, January 20, 2014

Has your organization resolved to be a better place to work in 2014? Good for you. Now what's your strategy?

Do you know the secret to making healthcare organizations a great place to work?

Chris Van Gorder

Chris Van Gorder, President and CEO of Scripps Health

That's a trick question. Since no two health systems are exactly alike, there are multiple ways to answer the question. Just look at the diversity of top-ranked systems on the latest list of "Fortune's 100 Places to Work" based on data compiled by Great Place to Work. Twelve hospitals or health systems are on Fortune list published this month. And four are in the top 25. Given that roughly one in five jobs in the U.S. is a healthcare job, that's not bad.

But running Southern Ohio Medical Center, the top-ranking healthcare organization this year and #18 overall, is not the same as running the Mayo Clinic, which came in as the tenth-highest-ranked healthcare organization and #53 overall. SOMC has 2,401 employees and Mayo has 44,297.

But there are some strategies that exceptional workplaces share. Good leaders tailor them to fit.

1. Make Workplace Excellence a Core Metric in Performance Evaluations

Scripps Health has earned a place on Fortune's list for the seventh consecutive year. Chris Van Gorder, president and CEO, says Scripps' effort to be acknowledged as a great place to work goes back many years.

After a couple of early attempts failed to land Scripps a coveted spot on Fortune's list, Van Gorder made workplace quality one of management's four core metrics in performance evaluations, along with patient satisfaction, quality, and financial measures.

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