Burnout is "death by papercuts," says this CNO.
On this week’s episode of HL Shorts, we hear from Jennifer Croland, vice president and chief nursing officer at OSF HealthCare Saint Francis Medical Center, about how CNOs can identify which nurses are experiencing burnout. Tune in to hear her insights.
G Hatfield is the nursing editor for HealthLeaders.
KEY TAKEAWAYS
Burnout is caused by a series of bad days or things that go wrong that build up over time, and nurses don't have time to recover from it.
CNOs should build relationships with staff and have purposeful conversations with them to combat burnout.