PBS NewsHour, July 20, 2012

The daily life of a large, under-resourced, urban public hospital, a new documentary offers no experts and no statistics, just a rare fly-on-the-wall look inside an overwhelmed and at times overwhelming system and its impact on patients and staff. "The Waiting Room"—and there is indeed a lot of waiting going on—is set in Highland Hospital in Oakland, California. The film has been screening at film festivals around the country and has already won several awards. It will get a national theater release in the fall, and will air on PBS' "Independent Lens" next year.

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