KQED, May 23, 2012

We asked Americans who actually use the health system quite a bit how they view the quality of care and its cost. When the results came back, we found that people who have a serious medical condition or who’ve been in the hospital in the past year tended to have more concerns about costs and quality than people who aren't sick. No big surprise there. But what was notable: 3 of 4 people who were sick said cost is a very serious problem, and half said quality is a very serious problem.

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