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Rev Cycle Front End Operations Hardest to Staff

Analysis  |  By Jasmyne Ray  
   January 18, 2024

HealthLeaders surveyed over 80 revenue cycle leaders to see what they’ll be focusing on in the new year.

Hiring and retaining staff is a consistent issue throughout the healthcare sector. HealthLeaders asked over 80 revenue cycle leaders which function is the most difficult to staff and over half stated the front end. Middle functions, like coding, were the second most difficult, and back-end functions, like billing and insurance follow up, where the third most difficult to staff.

Jasmyne Ray is the revenue cycle editor at HealthLeaders. 


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