4 in 10 Healthcare Execs Dissatisfied with EHRs

Lena J. Weiner, June 3, 2014

Spending on electronic health records systems by hospitals and health systems continues to rise, as enthusiasm for them wanes among senior healthcare executives, survey results show.

Dissatisfaction with electronic records systems is ratcheting up among senior healthcare executives, says the group purchasing organization, Premier, Inc. Survey results released Monday show that that 41% of C-Suite respondents say they are either dissatisfied or indifferent toward their EHR systems.

"What we are hearing increasingly from healthcare leaders is dissatisfaction with their existing EHR systems, often citing cost and difficulty of use," said Michael J. Alkire, chief operating officer at Charlotte, NC-based Premier.

"Providers need a solution that integrates clinical, financial and operational data across their hospitals and health systems; the majority of EHR systems cannot do that."

The growing dissatisfaction continues despite almost half (49%) of respondents stating that their largest capital investment this year will be in health IT, an area that includes EHR as well as hospital telecommunications systems, telemedicine, and advanced data analytics.

Lena J. Weiner

Lena J. Weiner is an associate editor at HealthLeaders Media.

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