Skip to main content

HL Shorts - Payment Plans, Methods, and Patient Communication

Analysis  |  By Jasmyne Ray  
   March 04, 2024

With patient's shouldering more of their healthcare costs, health systems are trying to meet them halfway.

Savanah Arceneaux (Director of Pre-Service and Financial Clearance, Ochsner Health) walked us through the system’s different payment plans, including future ideas to expand their payment plan offerings.

Jasmyne Ray is the revenue cycle editor at HealthLeaders. 


KEY TAKEAWAYS

In addition to payment plans, Ochsner Health also has a patient accounts customer service team to answer questions and set up plans for those who weren't able to prior to service.


Get the latest on healthcare leadership in your inbox.