Gov. Arnold Schwarzenegger's plan to arrange medical insurance for nearly all Californians was rejected by the state Senate. Lawmakers called the plan, which passed the Assembly, "fundamentally flawed" and "a fairy tale." Senators added the proposal might fall apart financially in a few years, leaving the state to cancel its new healthcare services or put taxpayers on the hook for billions of dollars more. They said it was too risky a financial commitment when California faces a $14.5-billion budget gap that could force them to cut existing healthcare programs--Schwarzenegger has already proposed $2.9 billion in healthcare cuts over the next 18 months.
California regulators are expected to announce that they are seeking as much as $1.33 billion in penalties from PacifiCare as a result of widespread problems stemming from its takeover two years ago by UnitedHealth Group Inc. An investigation prompted by widespread complaintshas uncovered 133,000 alleged violations of state laws and regulations regarding payments for medical care. Physician and hospital groups have praised the action, saying many doctors were still having to fight to get paid on time and what they are owed.
Sometimes, when writing a story for the monthly magazine, HealthLeaders, you just don't get enough space to tell the whole story. That's not a problem here on the World Wide Web, so it's nice to have this space as an outlet when word counts conspire to wreck my storytelling.
Which brings me to the case of St. John Health in Warren, MI, a five-hospital system that recently trashed its old model of relying on agency nurses for much of its contingent staffing needs. You can read about the details in the finance section of the February issue of HealthLeaders, but I wanted to share a little more about what these people have achieved.
If I had a quarter for every time I heard a hospital CEO or CFO complain about the high price of labor, I could probably take a long sabbatical. If I had a dollar for every time I heard them complain about agencies and the cut they take for providing contingent nursing labor, I could probably retire at the ripe old age of 36.
But at St. John Health, a member of nonprofit giant Ascension Health, they're taking their quarters and dollars and spending them elsewhere, thanks to a retooling of the way they schedule their nurses.
In short, they made their nursing labor department into an agency. It didn't require expensive new capital investment in facilities, computer equipment, software or contracting. It did involve a lot of hard work, but the key to their transformation was a change in attitude toward nurses and their desire to create their own schedules. And they did it in 10 months. How? By essentially adopting the agency model of allowing nurses to create their own schedules, should they so choose.
"Having someone else dictate your schedule leads directly to turnover," says Nini Coury, corporate manager of the system staffing office at St. John Health. "We needed to give [nurses] the option to be the driver of their own schedules here at St. John rather than having them feel they had to leave us and go to an agency to achieve that goal."
The change resulted in big savings--the kind of administrative savings hospitals are going to be challenged to achieve more and more in coming years as reimbursements get cut and as hospitals are forced to be more efficient in how they spend their limited funds.
For example, rather than spending $60 an hour to hire an agency nurse to handle high-acuity times, St. John maintains a pool of some 1,300 contingent nurses who are able to schedule their own hours. That eliminates the premium paid to the agencies and allows the nurses to maintain the same or better level of pay than they were getting from the agency. Not to mention the administrative savings from cutting down on nurse turnover.
Although six-hospital St. John is a big system (Ascension's biggest), "this could work anywhere," Coury says. "To some degree what we're doing is fully adaptable to any size hospital or system. You have to stop thinking the way you always did and think like people in the agency business."
This is an example of how something as simple as changing attitudes can save big cash. The agencies are not happy. That must mean it's working.
Former executives of giant Triad Hospitals Inc. of Plano have joined forces to invest in struggling community hospitals and help them return to profitability. Legacy Hospital Partners, also of Plano, said Monday that it will use private equity financing to enter into partnerships and joint ventures with U.S. nonprofit hospitals, many of which are losing money and can't afford to invest in new facilities.
Thousands of prisoners and out-of-state residents are part of a group of 154,000 TennCare enrollees who can't legally be removed from the program, even though they do not meet eligibility requirements. Officials with TennCare to ask federal court sometime this week to make people in these group go through the same annual eligibility checks that are required of other enrollees. Disability advocates say the move could have dire consequences.
A pilot program to audit Medicare claims filed by hospitals and others in three states recouped nearly $250 million last year but is drawing fire from healthcare providers as it prepares to go national. The program, which relies on private-sector auditing firms to comb through past claims filed by providers, recovered $247.4 million for Medicare last year from medical providers in California, Florida and New York. Hospital groups have mounted a campaign against its expansion, saying the effort is "riddled with flaws" and suffered too many problems to expand.