Research + insights: Examing AI adoption + ROI in healthcare payments

Sponsored by
Waystar

Waystar partnered with Modern Healthcare to conduct a research study into the importance of AI in revenue cycle management software today. The research unpacks insights across various healthcare organization types, RCM functional areas, and executive leadership roles.

Get data insights and real-world examples into how AI can effectively address revenue cycle obstacles — and transform them into opportunities. With this research, you’ll see where hospitals, health systems, and medical practices are currently applying AI to build a more efficient workforce and experience stronger financial performance. Plus, get the scoop on where healthcare leaders are looking to invest in the future.

What’s inside

  • Learn how using AI-powered software increases efficiency and gives time back to your team so they can put the human touch back into patient financial care
  • See how to incorporate AI to yield positive ROI across the entire revenue cycle
  • Observe real-world applications of AI from successful healthcare organizations
  • Imagine what’s possible for healthcare payments with generative AI

Top 6 trends for healthcare revenue cycle in 2025

Sponsored by
Waystar

600 healthcare finance leaders rank their top investment priorities + focus areas

The healthcare revenue cycle is always changing. As organizations navigate challenges — rising denials, payer complexities, data security risks — staying ahead of industry trends is crucial.

This study uncovers the top trends shaping the healthcare revenue cycle in 2025. Leaders can get ahead of industry shifts with this research, including insights on everything from investing in generative AI (GenAI) to strengthening cash flow.

What’s inside

  • Expanding AI and GenAI investments to streamline operations
  • Ensuring strong ROI from RCM software investments
  • Safeguarding data against cybersecurity breaches
  • Adopting end-to-end platforms over point solutions
  • Enhancing patient access to boost precision and prevent denials
  • Strengthening cash flow with error-free claim submissions

The Essential Guide to EHR Value and Sustainability

Sponsored by
MEDITECH

Healthcare organizations are facing some of the most intense financial pressures in recent history. From rising costs for supplies and labor to ongoing challenges with insurance reimbursements, every dollar counts. Add to that the growing threat of cybersecurity events and looming policy changes that could reduce Medicaid funding—and it’s clear that healthcare leaders must make smarter, more strategic financial decisions than ever before.

In the midst of these challenges, your electronic health record (EHR) system can be either a powerful asset or a hidden liability. An EHR isn’t just a technology purchase—it’s an investment in your organization’s future. The best system for your organization can drive measurable value, helping you achieve a faster return on investment (ROI) and laying the foundation for long-term sustainability. The wrong one can drain resources, stall operations, and even jeopardize financial viability.

Choosing an EHR also shouldn’t mean sacrificing your organization’s independence. The ideal EHR should enable you to maintain your autonomy while delivering advanced technology that supports exceptional patient care and operational efficiency.

How do you know which path you’re on?

Download the ebook, “EHR Value and Sustainability: A Strategic Guide for Healthcare Leaders,” to learn what qualities best meet your organization’s unique needs. You’ll discover key insights on evaluating the total value of your EHR, tips for driving fiscal sustainability in today’s challenging financial climate, and receive a cost-benefit checklist to help make a more informed EHR decision.

Don’t leave your future to chance. Arm yourself with the knowledge you need to protect your margins and position your organization for sustainable success. Download now to learn more!

How Hospital Leaders Are Tackling Revenue Cycle Challenges

Sponsored by
TruBridge

Hospitals across the country are navigating increasing financial pressures while striving to deliver high-quality patient care and maintain independence. To better understand how healthcare leaders are approaching revenue cycle management (RCM) in this enviornment, TruBridge partnered with HealthLeaders to survey nearly 100 exectuvies and senior leaders from community hospitals.

Leading in Nursing: Fostering the Workforce in Times of Uncertainty

As the nursing shortage continues, CNOs are finding it more difficult to retain nurses and grow the next generation of nurse leaders.

Nurse managers are continually leaving their roles because of stress and burnout, which has a significant impact on the rest of the workforce.

Robust change management and succession planning strategies are critical to making sure that nursing as a profession remains sustainable. 

Read the 2025 HealthLeaders Nurses Week eBook to learn how to foster your nursing workforce in times of uncertainty.

Post-merger CNO Playbook: From bedside to boardroom, Nurse leaders bring unmatched experience to M&As

Sponsored by
Wolters Kluwer

Nurse leaders play a vital role in ensuring smooth transitions and fostering long-term success. Their expertise in patient care and operational workflows positions them as key drivers of post-merger integration.

As outlined in From Bedside to Boardroom: Nurse Leaders Bring Unmatched Experience to M&As, mergers and acquisitions present challenges across multiple areas, including cultural misalignment, clinical variability, and staff morale concerns, all of which can impact care quality and nurse satisfaction. To mitigate these risks, nurse leaders must implement strategic initiatives that promote stability and cohesion.

  • Lead by example: Establish a team-oriented leadership style, prioritize patient care, and advocate for staff well-being.
  • Strengthen organizational culture: Align teams under shared values with clear, consistent communication.
  • Emphasize change management: Address transition challenges proactively through structured communication and staff engagement.
  • Standardize policies and procedures: Develop system-wide standards to enhance care consistency and efficiency.
  • Assess and develop competencies: Evaluate staff skillsets to identify gaps and provide targeted training.
  • Create professional development pathways: Support career progression through mentorship programs and structured growth opportunities.

By prioritizing collaboration, transparency, and leadership, healthcare organizations can empower nurse leaders to drive sustainable change, foster staff satisfaction, and enhance patient outcomes.

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