Computer-Assisted Coding Technology Improves More Than Productivity

Sponsored by
3M Health Information Systems

New Xtelligent survey explores current benefits of CAC technology for health care leaders

Many organizations turned to CAC technology to ease the burden of the ICD-10 transition. Now the technology is being used more extensively than ever. To understand the impact of CAC beyond coding productivity and other key benefits, 3M commissioned Xtelligent Healthcare Media to conduct a survey of hospitals and health systems.

The survey results show that CAC solutions significantly increase productivity and improve quality measures, as well as reduce outsourcing, rework and DNFB. The technology helps health care organizations capture more accurate codes, resulting in improved overall financial success. For example, nearly half of all survey respondents highlight improvement in every quality metric the survey investigated, including major complication or comorbidity (MCCs), patient safety indicators (PSIs), hospital-acquired conditions (HACs) and complication and comorbidity (CCs). Once organizations exceed five years of CAC use, 90 percent report fewer rework patient claims. Overall, 57 percent of all respondents report continued decreases in DNFB since beginning use of computer-assisted coding.

Download survey results!

What Natural Language Processing Brings to Risk Adjustment

Sponsored by
Optum

Many provider organizations are missing out on comprehensively and accurately identifying and documenting risk-adjusted conditions. The cause? Nearly 80% of patient information lives in unstructured data. Without it, organizations will struggle to achieve a holistic view of their patient populations. 

Leading provider organizations use natural language processing (NLP) across the clinical lifecycle to surface and identify previously missed or miscoded conditions. This allows them to continue to improve their patient care for at-risk populations.

Download this e-book to learn:

  • How NLP works within risk adjustment programs throughout the clinical lifecycle
  • Why unlocking insights through NLP is critical to improve completeness and accuracy of documentation
  • How to use NLP to surface potentially missed or miscoded conditions
  • Whether your organization is a good candidate to implement NLP within your risk strategies

Beyond Nursing An Enterprise-Wide Approach: How Health Systems are Using Staffing and Scheduling solutions to Optimize their Entire Workforce

Sponsored by
API Healthcare, now a part of symplr

The current dynamics in healthcare have organizations focused on strategies to optimize their workforce. Forward-thinking health systems understand that workforce management strategy should apply not only to nursing but to every department and group, for a standardized approach.

This white paper looks at how some organizations are containing costs, impacting staff engagement, and positively impacting patient care, by taking an enterprise-wide approach to workforce management.

Download now!

How Messaging Is Reshaping Patient and Member Experiences

Sponsored by
TTEC

First, it was friends and family. Then, it was B2C brands. Now, people want to text and message healthcare providers and insurers. Are you set up to respond?

Inspired by the pandemic, widescale telehealth finally broke through in 2020. Beyond video chats, healthcare organizations are now using messaging apps to re-create the personal nature of in-person visits with the scale of a large contact center team.

Download, read, and share this strategy guide and learn

  • How member and patient experience leaders use text-based messaging to deliver secure, personal, and transparent communications
  • What healthcare leaders can do now to convince the c-suite that messaging is a necessary technology 
  • How messaging lowers costs, boosts employee productivity and efficiency, and improves member and patient satisfaction

Embracing Change Management for Revenue Cycle Success

Sponsored by
MedeAnalytics

HealthLeaders recently held the Revenue Cycle NOW Online Summit. Over the full day event, industry experts and thought leaders discussed the changing role of the revenue cycle and its impact on the healthcare space.

In this report, we examine critical issues raised during our opening keynote session, presented by Shawntea (Taya) Moheiser, CMPE, CMOM, Owner, ITS Healthcare, LLC and Kem Tolliver, CMPE, CPC, CMOM, President, Medical Revenue Cycle Specialists.

Download our latest report today to learn more!

The Shift to Virtual Care: Lessons From 2 Healthcare Systems

Sponsored by
Amwell

HealthLeaders recently held the Telehealth and Connected Health NOW Online Summit. Over the two-day event, industry experts and thought leaders discussed the changing role of virtual care for patients and providers and its impact on the healthcare space.

Gundersen Health System faced a huge cultural change due to the pandemic. Prior to COVID-19, Gundersen was involved in telehealth initiatives, but they were not in widespread use. The healthcare system devised a plan to limit in-person visits and move as much care as possible to telehealth. But how is that done is such a rapid manner?

Additionally, OU (Oklahoma) Medicine brought virtual care to the forefront for their patients and physicians. The focus was on progress and not perfection (for now) and with that, OU was able to complete 30,000 virtual care visits from March to mid-July. The feedback they received was encouraging, and for the most part exceeded patient experience scores that were higher to their in-person visits.

To learn Gundersen Health System’s four phase approach and OU Medicine’s plan of action, download our latest report today!

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