The Value of Vigilance: Safeguard Your Hospital Using Data Security & Compliance Best Practices

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PHI exposure is spiking due to vulnerabilities from the rise of credit card use, patients using internet-connected devices and the use of remote workforces. To avoid potential threats, hospitals must create a culture of continuous compliance within their organizations, take steps to mitigate adverse events and preserve the integrity of PHI.

This data security e-book will detail the dangers of noncompliance and data insecurity for hospitals and healthcare systems, and describe some of the strategies and best practices to use to mitigate the threat of noncompliance and ensure privacy protection.

Healthcare Rebuilds: Financial Foundations-Staff Reset

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When hospitals and health systems began preparing for an influx of COVID-19 patients in the early spring, they experienced an immediate shift in staffing needs. Clinical teams were trained for high patient volumes on COVID-19 floors and in intensive care units. Elective surgeries and procedures were canceled. Nonessential primary and specialty care appointments were postponed or shifted to telehealth modalities.

In the second report of a three-part series, healthcare finance executives from Orlando Health, The MetroHealth System, and Catholic Medical Center explore how they are rethinking their organization’s strategic growth plans and determining what short- and long-term workforce adjustments are needed to achieve them.

Surviving the COVID-19 Revenue Crisis

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Health and safety concerns surrounding the COVID-19 pandemic caused an unprecedented shutdown of services at hospitals and health systems across the country, and the financial fallout has been devastating.

As the virus begins to recede in many areas and hospitals look to reopen their nonessential operations, they know it’s not a simple matter of flipping the lights back on and returning to business as usual. Recovering maximum revenue while keeping patients and employees safe requires a new approach.

Healthcare finance leaders now need a game plan to help their organizations address patient engagement concerns, the recent drop in both inpatient and outpatient volume, and capital spending demands to prepare for a possible second surge. In this first report of a three-part series, finance leaders from Southwest General Health Center, Catholic Medical Center, and Mount Sinai South Nassau weigh in on how to rebuild, beginning with ramping up elective volume.

Cost-Effective Low Balance A/R Recovery: The Right Solution at The Right Time – Cash Recovery on Neglected Claims Boosts Revenue

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GeBBS Healthcare Solutions

Recently, there has been an increased need for hospitals and health systems to re-evaluate and repurpose their staffing. This is due to the near impossibility to assign all A/R to recovery specialists for timely and complete liquidation and resolution and due to the constant neglect of viable A/R and segments of inventory. Aged A/R and low balances fall to the wayside creating a plethora of cash and accounting issues including but not limited to unpaid/underpaid claims, lack of secondary billing, missing/inaccurate adjustments, and timely and appropriate self-pay balance transfers.

This whitepaper showcases how low balance A/R was effectively and efficiently recovered through a real-life case study analysis on a large national health system.

Learning Objectives:

  • Learn how GeBBS’ proprietary iAR™ technology can streamline workflows, reduce redundancies, and expedite cash flow.
  • Understand the impact that unworked low balances can have on volumes, aging, AR-days, bad debt, and revenue.
  • Implement cost containment initiatives by redirecting high-cost staff to high-dollar inventory and allowing a vendor partner to focus specifically on low balance account resolution and recovery.

Paying Employees During Uncertain Times

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Several clients have contacted us regarding the cost of labor increase rate they should currently be using to update their salary ranges. This is often followed by inquiries on how other employers are paying their employees amid the COVID-19 situation.

Following is a series of questions our clients have recently asked, various ways organizations are approaching these questions, and key considerations as you develop a strategy to address your unique business needs.

What best fits your needs and circumstances may or may not “fit” with what others are doing or are not doing. In all cases, communications to employees about the actions you are taking or are not taking and why are critical to maintain and build employee trust during this difficult time. Communication with staff may be more important than any compensation action.

Healthcare Executive Compensation and COVID-19

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As the impact of COVID-19 expands, organizations struggle with business continuity and human resource challenges. To assist you during this difficult time, we at Gallagher’s HR and Compensation Consulting practice are sharing COVID-19 related compensation questions and our responses.

Use us as your sounding board to evaluate any executive compensation changes you are considering. We can help to support your overall organizational wellbeing so your business can face the future with confidence.