The New Normal: Telehealth After COVID-19

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HealthLeaders recently held the Telehealth and Connected Health NOW Online Summit. Over the two-day event, industry experts and thought leaders discussed the changing role of virtual care for patients and providers and its impact on the healthcare space.

In this report, we examine the critical issues raised during our opening keynote session, presented by ATA (American Telemedicine Association) CEO Ann Mond Johnson and Joseph C. Kvedar, MD, president of the ATA, professor at Harvard Medical School, and senior advisor of virtual care at Mass General Brigham.

They provided critical insight into:

  • Telehealth's progress during the pandemic
  • Changes that will be necessary to sustain these advancements
  • Reimagining the future of healthcare

The Guru's Guide to Acute Care Telemedicine

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SOC Telemed

Hospitals in the U.S. face a higher demand for primary and specialty physician coverage than available resources can meet. As a way of meeting the increasing demand, savvy leaders at hospitals and other healthcare facilities are looking to telemedicine.

However, many telemedicine programs fail due to unforeseen technical and clinical considerations. This guide will help healthcare organizations considering implementation of an acute telemedicine program avoid potential problems.

Our Telemed IQ Guru can help you make the most intelligent decisions to ensure program success. Read on to learn how you can enrich your operational model, empower your healthcare teams to improve clinical care and patient outcomes, and improve the financial health of your organization.

The Intelligent Guide to Acute Telemedicine

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SOC Telemed

When it comes to assessing the future of healthcare in the U.S., one thing is clear: there’s no shortage of forces working to drive change and disruption in this vital industry. Regulatory requirements, payment systems and reimbursement models will continue to evolve. Studies predict that patient populations will continue to grow as the number of qualified new specialists shrinks. Large-scale crisis events will continue to challenge hospitals to find new and more effective ways to mobilize and coordinate a rapid response. And clinical advances will continue to raise the bar on how quickly and effectively physicians can save and improve lives.

Read the Guide to see how telemedicine is a powerful tool to help hospitals build the resilience and expertise they’ll need to meet the challenges of the coming decades. As successes in neurology, critical care and psychiatry are replicated in more specialties, telemedicine will become a well-integrated part of American medicine, with established protocols that help hospitals comply with regulations, control costs and offer rapid, effective and compassionate patient care.

Healthcare’s New Normal: Transforming How You Connect with Patients During COVID-19 and Beyond

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Healthcare is undergoing extensive changes as it adapts to the “new normal.” The current pandemic is forcing providers to rethink how they engage and communicate with patients throughout every clinical, operational, and financial touchpoint. Whether or not organizations will thrive in this new environment depends heavily on how well they can adapt their patient experiences through technology.

Organizations are experiencing three distinct stages brought about by this severe and wide-reaching healthcare crisis: reacting, reopening, and ultimately recovering. Read Intrado’s new eBook to discover how to transform healthcare experiences to meet today’s challenging environment.

Coming Back from COVID-19: A Path to Recovering Revenue, Decreasing Costs, and Acquiring Talent

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The coronavirus pandemic of 2020 threw a punch at the economy, and at healthcare in particular, from which it will be challenging to recover.

Due to the pandemic, healthcare spending in the U.S. declined by 18% in the first quarter of 2020, the largest decline since 1959, according to the U.S. Department of Commerce. The American Hospital Association reports that hospitals and health systems lost $200 billion in the first quarter of this year, while the Medical Group Management Association (MGMA) indicates that 97% of physician practices experienced negative financial impact as a result of the virus.

Though it will be difficult, coming back from the pandemic is achievable and will require a wide range of strategic and tactical initiatives that are outlined in this white paper.

COVID-19: Costing & Reporting Considerations for Recovery

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Healthcare organizations are grappling with how to assess COVID-19 costs at the organizational and patient level, knowing that decisions made now will impact strategic decision-making for months to come.

This new guide, COVID-19: Costing & Reporting Considerations for Recovery, underlines the pressing issues for healthcare organizations and provides guidance to help chart a path to recovery.

In addition to best practices and recommendations on COVID-19 cost accounting and reporting, you will learn about:

  • Modeling assumptions across different recovery scenarios
  • Advanced costing methods to account for COVID-19 costs
  • How to effectively report and analyze recovery trends