Computer-Assisted Coding Technology Improves More Than Productivity
3M Health Information Systems
November 23, 2020
New Xtelligent survey explores current benefits of CAC technology for health care leaders
Many organizations turned to CAC technology to ease the burden of the ICD-10 transition. Now the technology is being used more extensively than ever. To understand the impact of CAC beyond coding productivity and other key benefits, 3M commissioned Xtelligent Healthcare Media to conduct a survey of hospitals and health systems.
The survey results show that CAC solutions significantly increase productivity and improve quality measures, as well as reduce outsourcing, rework and DNFB. The technology helps health care organizations capture more accurate codes, resulting in improved overall financial success. For example, nearly half of all survey respondents highlight improvement in every quality metric the survey investigated, including major complication or comorbidity (MCCs), patient safety indicators (PSIs), hospital-acquired conditions (HACs) and complication and comorbidity (CCs). Once organizations exceed five years of CAC use, 90 percent report fewer rework patient claims. Overall, 57 percent of all respondents report continued decreases in DNFB since beginning use of computer-assisted coding.
What Natural Language Processing Brings to Risk Adjustment
November 20, 2020
Many provider organizations are missing out on comprehensively and accurately identifying and documenting risk-adjusted conditions. The cause? Nearly 80% of patient information lives in unstructured data. Without it, organizations will struggle to achieve a holistic view of their patient populations.
Leading provider organizations use natural language processing (NLP) across the clinical lifecycle to surface and identify previously missed or miscoded conditions. This allows them to continue to improve their patient care for at-risk populations.
Download this e-book to learn:
How NLP works within risk adjustment programs throughout the clinical lifecycle
Why unlocking insights through NLP is critical to improve completeness and accuracy of documentation
How to use NLP to surface potentially missed or miscoded conditions
Whether your organization is a good candidate to implement NLP within your risk strategies
4 Strategies Mercy Used to Transform Population Health for Virtual Care
October 30, 2020
Patients with chronic conditions are avoiding routine care during the pandemic increasing their risk of mortality and eroding patient-provider relationships. Population health leaders can extend care into the home by leveraging deviceless remote patient monitoring. As patients report symptoms and biometrics, providers can easily identify opportunities to deliver proactive care, leading to improved health outcomes and lowered avoidable ED utilization.
The impetus to improve clinical outcomes during a pandemic requires a new vision for virtual care, one that emphasizes scalability, accessibility, and clinical impact. Learn the strategies Mercy population health leaders used to scale the reach of care management 10x without adding new staff, resulting in a 59% reduction in heart failure ED visits, 30% reduction in COPD ED visits, and an over $200 reduction in PMPM costs.
How Esse Health Created a Virtual Care Strategy that Scales by Leveraging Deviceless Remote Patient Monitoring
October 30, 2020
Responding to the COVID-19 pandemic, many provider organizations are pursuing telehealth and remote patient monitoring to engage patients in the home and support chronic condition management. Yet, high-tech, device-based remote patient monitoring can be difficult to scale due to high cost and limited accessibility.
Learn how Esse Health prioritized a scalable approach using Deviceless Remote Patient Monitoring for its Medicare Advantage patients with chronic conditions, including heart failure, diabetes, and COPD. Discover how its care management team was able to reach 15x more patients, delivering proactive care to over 1,000 rising-risk Medicare Advantage patients.
Patients communicated symptoms to their care team enabling care managers to identify patients who need help. As a result, care managers helped patients control their chronic condition from home resulting in a 46% drop in heart failure ED visits and a $124 per member per month (PMPM) savings—an 11% reduction in global costs.
Beyond Nursing An Enterprise-Wide Approach: How Health Systems are Using Staffing and Scheduling solutions to Optimize their Entire Workforce
API Healthcare, now a part of symplr
October 29, 2020
The current dynamics in healthcare have organizations focused on strategies to optimize their workforce. Forward-thinking health systems understand that workforce management strategy should apply not only to nursing but to every department and group, for a standardized approach.
This white paper looks at how some organizations are containing costs, impacting staff engagement, and positively impacting patient care, by taking an enterprise-wide approach to workforce management.
How Messaging Is Reshaping Patient and Member Experiences
October 21, 2020
First, it was friends and family. Then, it was B2C brands. Now, people want to text and message healthcare providers and insurers. Are you set up to respond?
Inspired by the pandemic, widescale telehealth finally broke through in 2020. Beyond video chats, healthcare organizations are now using messaging apps to re-create the personal nature of in-person visits with the scale of a large contact center team.
Download, read, and share this strategy guide and learn
How member and patient experience leaders use text-based messaging to deliver secure, personal, and transparent communications
What healthcare leaders can do now to convince the c-suite that messaging is a necessary technology
How messaging lowers costs, boosts employee productivity and efficiency, and improves member and patient satisfaction