IGRA Blood Testing: Possibly the best kept secret in tuberculosis testing

Sponsored by
Quest Diagnostics

The Interferon Gamma Release Assay (IGRA) blood test is the most modern, economical, and efficient means of tuberculosis screening. So why do 3-out-of-4 healthcare providers continue to default to the 100-year-old Mantoux tuberculin skin test (TST)?

In this white paper, explore the facts and debunk the myths and misconceptions that have surrounded IGRAs since their inception nearly 2 decades ago.

Key learning points:

  • How IGRA blood tests use the latest field-proven medical technologies to determine the presence of tuberculosis
  • How IGRA blood tests are among the most accurate, economical, and efficient form of TB detection

Protecting Your Health System’s Revenue Cycle

Sponsored by

Four Ways Credentialing and Payer Enrollment Impact Fiscal Health

Credentialing and payer enrollment play a critical role in facilitating and maintaining a healthy revenue cycle. Inefficient, manual processes not only create frustration, but also lead to mistakes and delays that can ultimately disrupt cash flow.

By streamlining credentialing and payer enrollment and improving data accuracy, your organization can speed up “time to value” for new providers, increase opportunity for complete reimbursements, and maintain compliance and financial performance.

Download the e-book to:

  • Explore the costs associated with poor credentialing and payer enrollment practices.
  • Discuss four ways your organization can facilitate a healthy revenue cycle through credentialing and payer enrollment solutions. 
  • Learn how to complete credentialing faster to control costs and maximize potential for complete and timely reimbursement.

State of Patient Access: 2023 - the Digital Front Door

Sponsored by
Experian Health

Will patient access challenges continue to disrupt patients and providers?

This report looks at responses from 2022 healthcare professionals responsible for patient access and 1,001 patients who engaged in care for themselves or a dependent in 2022. It is the third survey in a series fielded by Experian Health since 2020.

Sample findings:

  • 47% of providers feel that access is currently worse than in the previous two years*
  • Only 29% of patients said they received a cost estimate before they received care
  • 55% of providers said getting patients to engage in digital access services is their greatest challenge
  • 46% of providers plan to invest in digital front door capabilities in the next 6 months*

These and many other topics were addressed in the survey, making this new report a useful means for providers to determine where they stand and a resource for strategy discussions in 2023 and beyond.

*Survey fielded in Dec. 2022

The Post-Call Center Era: How to Reduce Call Volumes And Increase Patient Satisfaction With Automation

Sponsored by

Today, the call center is the "non-digital" front door for most health systems. But with persistent staffing shortages and antiquated technology, call centers are frequently unable to keep up with the volume. 

The answer isn't making agents more efficient. The answer is reducing the number of calls to the call center. 


In this whitepaper, you will learn:

Why the call center must be reimagined to meet today's needs

New approaches to optimizing patient access, while eliminating downstream work for staff 

Best practices for transforming the call center into a competitive differentiator

How to provide a world-class patient experience

8 Recommendations to Improve Leadership Candidate Experience

Sponsored by
AMN Healthcare

Organizations are increasingly recognizing that the competitive talent market places a high premium on effectively managing candidate relationships.

Consistent success in placing leaders demands skillful management of multiple components of the recruiting process.

This Industry Report focuses on candidate experience, an increasingly important variable in the search process, and offers eight practical strategies to enhance a candidate's overall experience and sentiment.

Rethink Lost Revenue, Realize a Better Patient Experience

Sponsored by
Cardinal Health

One of the largest contributors to hospitals’ bad debt write-off is denied or rejected claims. In fact, each year rejected or denied claims result in an average of $5 million lost per health system and a whopping 60 percent of discharged, nonpaid patients become bad debt.1

The problem lies in fueling that endless cycle of work and rework. Existing processes to correct rejected and denied claims are largely focused on recovery. The solution? It’s time to flip that assumption and focus on prevention.

Prevention of rejected and denied claims starts with a proactive process, so rejected and denied claims do not happen in the first place. Executed effectively, a proactive, best-practice approach can prevent rejected and denied claims by as much as 80 percent.2

Download our whitepaper to learn how your hospitals and health systems can implement a proactive, best-practice program for remittance and patient care.