The rise of virtual nursing: How digital care innovations can address nursing shortages and improve the care experience

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Nurses across the nation are feeling the post-COVID strain of smaller care teams, larger patient caseloads and cumbersome administrative workflows taking them away from bedside care, resulting in burnout and increased vacancies. The national vacancy rate for nurses in 2022 was 17%, with over 81% of hospitals reporting vacancy rates over 10%.

Healthcare has seen an increase in the adoption of hybrid care, and these strategies can be used to mitigate the strain felt by nursing shortages. Hybrid care approaches that incorporate automated care programs and virtual visits can not only address nursing shortages, but improve the care experience for both clinicians and patients.


Shift to Privatization: The Expanding Presence of Medicare Advantage

Half of all Medicare beneficiaries are now enrolled in Medicare Advantage plans as the private program continues to experience sustained growth.

Payers are riding the momentum and homing in on their Medicare Advantage line of business to drive forward a market that doesn't appear to be slowing down, despite calls for regulatory pressure.

Download our HealthLeaders Payer Week eBook now!

Revenue Performance for Better Financial Health

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Establishing positive operating margins is crucial to ensuring that health systems can continue to serve their patients and communities, attract and retain a skilled workforce, expand lines of service, and preserve capital. Reducing costs is essential in the short term. But health systems must also look for paths to establish appropriate levels of owed and new revenue to foster sustainability and mitigate vulnerabilities in the long term.

Download our latest executive brief for the latest strategies to improve revenue performance, including:

  • Optimizing revenue recovery
  • Achieving revenue integrity
  • Succeeding in risk-based and quality-based programs

From De-escalation to Effective Communication: The Crucial Role of Mental Health Education for Nurses

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Over the last few years, there has been a significant and ongoing surge in mental health-related treatment. In some areas of the US, in-person and virtual mental health visits have grown 100% since the start of the pandemic. Yet, unfortunately, over 27 million individuals experiencing mental illness are going untreated.


As a result, nurses face heightened pressure to quickly assess, treat, and often de-escalate situations with patients suffering from mental illness. As many clinicians feel unprepared for such situations, this has become a pressing concern for healthcare organizations.


Read this new report to gain valuable insights and survey results!

Investment in Patient Financial Experience Key to Revenue Improvement

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As health care organizations juggle competing priorities, the patient financial experience (PFX) doesn’t always make the list. According to new research, it should.  

A patient’s first and last interactions are often financial. And market research shows that their satisfaction and your financial sustainability are impacted by these interactions.

In partnership with the Health Management Academy (HMA), Waystar has released the latest market research and insights from industry leaders on the current state of PFX. 

What's in the report?

  • Research on how automation is connected to financial sustainability and patient loyalty
  • Perspectives from leading health systems on what’s working (and what’s not)
  • Strategies to remedy gaps in patient satisfaction

5 Coding challenges that can make or break a healthcare organization’s financial future

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The Revenue Cycle Management landscape presents providers with a challenge at every turn. Whether it’s a perpetual issue, such as a lack of qualified personnel, or an unprecedented phenomenon, like a global pandemic that led to sky-rocketing demands, hospitals and healthcare facilities are fighting an uphill battle for operational efficiency. 

Coding is one integral part of RCM in which complications often arise. Coding issues involve constantly evolving factors that can break a healthcare organization’s financial future. In this piece, seasoned experts will dive into details on the five coding hurdles that organizations must identify and address in order to ensure a streamlined and effective coding process. 

Coding SMEs will discuss typically demanding tasks, such as coding to the highest specificity, and coding updates, including the recent 2023 ICD-10-CM updates. Additionally, human errors and missing data in coding and how they can greatly affect the timeliness of a claim submission will be highlighted. Lastly, the piece will close by addressing the scarcity of credentialed coding resources, providing some guidance on how to approach and resolve the obstacle.