The True Cost of Communication: Rethinking Price Per Minute in Language Services
Sponsored by
AMN Healthcare
December 2, 2025
When evaluating language service providers, what's the first number you look at? For many healthcare leaders, it's the price per minute. But what if that number isn't telling you the whole story? What if the lowest rate actually costs you more?
The true cost of communication is measured in more than minutes. Real-world examples reveal how factors like session duration, start-up time, and opportunity cost can turn a low cost per minute into a hidden expense. See how these factors influence patient care and financial performance. Download the eBook to learn more.
Reducing length of stay: Enhance care quality through targeted utilization interventions
Sponsored by
Optum
November 20, 2025
Organizational initiatives to improve length of stay are complicated by the fact that many lower-acuity patients have already been switched to the outpatient setting, resulting in a more complex population of patients to be cared for and addressed to successfully complete discharge.
In this vein, the emphasis should no longer be thought of strictly from the standpoint of reducing length of stay, but rather adapting care pathways and care delivery to our changing patients’ needs — making necessary process updates to continue to remain an efficient organization.
Targeting underlying complicating conditions such as diabetes, heart failure, respiratory problems, or sepsis is crucial, as is having reliable and consistent processes for admittance, nursing and rounding protocols and proactive discharge planning.
The best practices included in this playbook have proven to be successful with Optum client organizations and can be adopted to fit the culture and staff of your organization.
Operational Focus Yields 9% Savings in Supply Cost Per Discharge at El Camino Health
Sponsored by
HealthTrust Performance Group
November 7, 2025
El Camino Health wanted more than lower prices. They wanted savings without compromising quality.
Facing rising financial pressures and the need to protect its high standard of care, El Camino Health launched a rigorous RFP process to find a partner that could deliver guaranteed savings without compromising quality. The health system selected HealthTrust Performance Group in 2021, whose unique GPO model aligned with El Camino Health’s operational, clinical, and financial goals at a critical turning point.
Learn how the partnership delivered nearly double the guaranteed supply chain savings, provided stability against market shifts, and enabled reinvestments that fueled quality improvements, workforce stability, and service expansion.
Bridging the Workforce Gap: Solutions for Hospitals Under Pressure
Sponsored by
Collette Health
November 7, 2025
Hospital leaders are tackling workforce challenges by re-engaging nurses amid rising burnout and building long-term talent pipelines to secure the next generation of caregivers. Strengthening both engagement and development is key to sustaining a resilient workforce.
This eBook contains three stories:
3 Ways Hospital Leaders Are Developing Talent Pipelines for an Enduring Workforce
Executive Sponsor Highlight - Collette Health
Declining Nurse Engagement? Here's What to Do About It
Hospitals are under pressure to address reimbursement delays and denials, many of them tied to rising payer requests for additional information. These holdups drain staff resources through lengthy response and appeal processes, creating added stress for patients. Providers, however, are finding new ways to stay ahead.
From strengthening systems to manage incomplete or inaccurate information to working more closely with patients and insurers, hospitals are determined to resolve claims faster and with fewer bottlenecks. Additionally, automation and AI are emerging as the backbone of denial mitigation strategies, extending
In the HealthLeaders webinar, From Delay to Pay: Solving Denial Disruptions, Patient Info Gaps, and COB Issues in the Revenue Cycle, sponsored by Knowtion Health, panelists from Centra Health, MedStar Health, and Knowtion Health share how they are managing shifting payer strategies and risks to reimbursement. Here are the highlights of their discussion.
Hospitals don't need another primer on how to fix margin pressures or staffing gaps. The real question is how to take low-value work out of the system at scale, standardize decisions, and make results repeatable. Automation and AI are now practical levers for that work - moving from pilots to production across revenue cycle and patient operations.
In the recent webinar, "AI and Automation: Navigating Automation - Strategies for Success and Overcoming Barriers," panelists Lorri Sides, VP of Product Management for Middle Revenue Cycle at Optum and Katie LeBlanc, VP and Chief Revenue Cycle Officer at Banner Health, shared what it takes to build lasting value from automation.