Collective Medical Helps Hospitals Improve Readmission Rates
July 23, 2019
Helping Hospitals Reduce Readmission Rates
Legacy Salmon Creek Medical Center (LSC) needed to reduce its readmission rates. With the help of care collaboration technology, LSC physicians and staff were able to both track and prevent patient readmissions—getting their patients out of the hospital and back into the comfort of their own homes.
Through the real-time, relevant, patient insights provided by Collective Medical, LSC is connected to a nationwide network that has proved invaluable to optimizing ED utilization. With a better understanding of each patient, staff at LSC are able to identify patients at risk for readmissions and take preventative measures to ensure smoother transitions of care post-discharge—ultimately resulting in:
A 24.9 percentreduction in the all-cause 30-day readmissions rate
An 81 percent reduction in the overall ED visit rate
A reduction of visits from patients with high ED utilization patterns.
In March 2019, HealthLeaders conducted a survey to our leadership audience on the Fully Connected Point of Care Ecosystem. With over 100 responses collected, two goals became clear: optimizing workflow efficiencies and providing a greater patient experience. But that wasn’t all.
In the latest Custom Research Brief, we spoke to Dr. Tom Schwieterman and Matt Bourne from Midmark Corporation about the issues they see healthcare organizations facing and strategies they can implement to overcome the obstacles in front of them.
Why a fully connected point of care ecosystem matters
Embrace the power of technology across the ecosystem
From hospitals and ambulatory care centers, to senior living facilities, physician networks, clinics and labs, a full spectrum of healthcare industry participants benefited immensely from new technological advancements—in both the administration and documentation of care. But with a rapid increase in vertical integration and M&A activity, coupled with an evermore complicated regulatory environment, participants now find themselves facing a greater complexity and diversity of liability risks. This environment is further complicated by an increasing shortage of qualified workers as the industry struggles to keep up with increased demand—all while maintaining the highest standards for patient safety and quality of care.
Recent increases in class actions, ethical and harassment-related complaints, as well as a changing social media, technology and cultural environment make it more challenging than ever to prepare for tomorrow’s risks with a properly planned response.
Liability exposures facing most healthcare organizations do not discriminate based on size, revenue, intention or location. In the healthcare industry, managing the countless risks associated with delivering superior patient care requires all of your time and attention. This paper outlines the management liability landscape for the healthcare industry, as well as best practices and industry-leading solutions for mitigating those risks.
Downloading this guide will help you:
Understand the current regulatory environment and anticipate challenges you could potentially face in the future.
Create a holistic strategy designed to remove exposures and minimize your level of management liability risk.
Enact the right policies to protect your organization from costly and lengthy litigation that could result in significant penalties.
The Lifetime Value of Patient Loyalty: Transcending episodic patient satisfaction
June 17, 2019
Patient satisfaction is currently treated as one proxy for the quality of care a patient receives. While satisfaction scores undoubtedly help gauge the experience of a single episode of care, they ultimately fall short of a larger, more important goal: to get patients to see the health system and its providers in a spirit of long-term partnership and collaboration.
In this white paper, we help provider organizations understand the benefits of expanding their vision of the patient experience from a singular or episodic view to a lifetime view of healthcare and partnership.