The remains of a newborn infant were lost at the University of Cincinnati Medical Center, leading to an unsuccessful search at a landfill and an apology from the hospital, officials said. The leader of the UC Health system offered the apology but no details in a statement that calls what happened an "unacceptable situation." "I promise the family that we will never let a situation like this happen again," CEO Richard Lofgren said. "I and the entire executive team of UC Health are examining every fact, every process, and every action to identify precisely how this could possibly happen. We have already begun to put in place steps to ensure that this kind of tragic human error cannot occur again."