A large percentage of those in healthcare are direct service workers, which include nurse assistants, home health aides and personal care aides. Direct service workers — of which there are more than 4 million in the U.S — care for the most vulnerable in our society. They may not be as visible as nurses and doctors, but they are a critical pillar of the system.
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
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