Woman sues doctor not for removing wrong organ, but for what he didn't say

Last May, surgeons at Yale New Haven Hospital removed the wrong body part from Deborah Craven. Now she's suing -- but, her lawyer says, not because of the mistake. He says she's suing in large part because she says she never heard these two words: "I'm sorry." "No one apologized," said Joel Faxon, Craven's attorney, "and they never explained to her how the mistake was made." In a statement, Yale said it did apologize to Craven.