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In Mass., Blue Cross sees hundredfold increase in telehealth visits during pandemic

By WBUR / CommonHealth  
   May 04, 2020

In the past six weeks, Blue Cross and Blue Shield of Massachusetts recorded more than half a million telehealth visits with patients. Before COVID-19, the average number of telehealth visits over a six-week period was 5,000. That shift to virtual medical treatment during the coronavirus pandemic will likely create permanent changes to health care delivery, according to the insurer.

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