IDC’s 6 UC action items for HIT

While healthcare organizations public and private alike are embracing mobile technologies, and some government agencies are even leading that charge, the healthcare realm in general is new to unified communications, including mobile UC. Operating under the assertion that now is the time to invest in UC, analyst house IDC published a report titled Unified Communications Optimizing Healthcare Operational Performance that, among other things, suggested health entities take incremental steps to get started on improving communications and overcoming some of the historical impediments to utilizing new technology in healthcare.IDC presented six actions to consider.