The real work lies ahead as both ambulatory care managers and new digital entrants alike move from a crisis mindset to a mindset of planful redesign in which they’ll find the optimal balance between virtual and in-person care. Key to this process will be to redefine what constitutes a “visit.”
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
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