It's online all the way: The rise and rise of telemedicine amid Covid-19

Last year, a family had booked a tele-consultation at Fortis Hospital in Bengaluru for a patient who had difficulty in breathing. When, at the request of Sheela Chakravarthy, the hospital’s director, internal medicine, the family brought the patient on a video call, she realised that he was barely breathing and needed urgent medical attention.