Virtual care has made strides toward public adoption, accelerated by Covid-19 when remote care suddenly became an attractive, and sometimes the only, option for receiving care in the most convenient, desirable location – the home. This resulted in skyrocketing utilization rates, peaking at 38X higher than pre-pandemic levels. But while virtual care technology exists and is widely known, there is a major delivery gap between how virtual healthcare is being deployed and utilized in the home and how it should be used to help healthcare organizations meet their goals of reducing the cost of care while delivering the best possible care for patients.
