For licensed practical nurse Kate Kalagher, one of the most perplexing and disheartening aspects of the COVID-19 pandemic was the way nurses went from being lauded as heroes to being treated as the enemy by patients' families.
The experience inspired her to reach out to other nurses on a Facebook page devoted to nursing memes and humor to see what other members of her profession were going through.
Soon she was hearing stories of such hope and horror that she knew she had a book on her hands.