Here are four HealthLeaders stories with sector insights from its newest executives.
Almost four months into the new year, with winter thawing into spring, organizations have set their goals and objectives for the next eight months. Some have even brought new hires into their C-suite.
As the first quarter of 2023 comes to a close, here's a look back at some of profiles and Q&As featuring recently appointed post-acute executives and their plans for their new roles.
AccentCare Chief DEI Officer Hoping to Lead by Example in Post-Acute Sector
Rafael Fantauzzi has the distinction of being AccentCare’s first ever chief diversity, equity, and inclusion officer. He brings a wealth of experience from his previous DEI experience in areas like civil rights advocacy nonprofits, saying that at the end of the day, it's all about people.
To encourage organizational transparency both internally and among its competitors, AccentCare released an infographic illustrating its organizational demographic data. The provider's current DEI index rating is 74%, and has established a goal of achieving 80% or above in the future.
"That we're a company that is respectful to our employees, we don't just see each individual as a number or medical staff, we see individuals for who they are and if people feel comfortable," Fantauzzi told HealthLeaders. "If people feel that they belong in our organization, then they're able to bring that innovation and their passion also to our workplace so that we can actually provide better care."
Charter Healthcare Announces New CEO, COO
In February, Cheryl Lovell and Anna-Gene O'Neal were announced as Charter Healthcare's chief executive officer and chief operating officer, respectively. The provider offers different post-acute services, including home health, hospice, and complex care management.
Together, Lovell and O'Neal have more than two decades of healthcare experience. Lovell has more than 22 years of management experience in home health, hospice, home care, and mobile physician sectors. She also previously founded and served as CEO of her own post-acute consulting firm.
O'Neal has 35 years of experience as an RN, in addition to having previously held executive management positions at different healthcare companies.
New PurposeCare COO Aims for Success With 'Good Processes'
Before joining the home care and home health services provider as chief operating officer in January, Rob Barrow worked closely with PurposeCare’s leadership as part of Lorient Capital, the investment private equity firm that developed and invested in it.
He credits his engineering background for the process-oriented mindset that he believes has helped him manage large-scale people organizations, regardless of the industry or sector.
"Patients are looking for a good quality outcome wherever they go, now it's in the home. I think a lot of agencies that are short staffed maybe take shortcuts around that," Barrow said. "But we put our quality outcomes as the top four or five key performance indicators for our business. We have to ensure that we're providing quality care."
Q&A With Caring Senior Service COO Jeff Bevis
Prior to his current role as Caring Senioir Service chief operating officer, Jeff Bevis had almost 20 years of experience in private duty and 10 in franchise operations. In his conversation with HealthLeaders, he explained that franchise owners need to leverage technology and data and they relate to delivering services.
He also explained the importance of branding and messaging in private duty, while noting that many brands and agencies fail to establish themselves as a solid brand.
"I don't think it’s a matter of who has the largest checkbook," Bevis said. "I do think there's some efficiency, some proactive branding steps that even smaller brands can take to look as big as the rest of the industry and to do a good job."
Jasmyne Ray is the revenue cycle editor at HealthLeaders.