Healthcare Consumerism

In August of 2014, a three question survey on healthcare consumerism was sent to members of the HealthLeaders Media Council. Respondents include senior leaders from hospitals, physician organizations, health systems and other groups. Respondents were asked about efforts to expand and secure market share, efforts to enhance the patient experience, and their readiness for the impact of healthcare consumerism. A total of 176 completed surveys are included in the analysis.