Making an Epic Transformation

In recent years, Epic has revolutionized its offerings, adding more functionality and services that allow healthcare organizations to do everything from consolidating physician and hospital patient billing statements to reconciling health plan payments and remittances. As organizations increasingly move to Single Billing Office (SBO) and newer Epic modules, they are turning to experienced banking partners to ensure a successful integration. Banks are deploying state-of-the-art technology and a variety of solutions and best practices, such as scannable lockboxes to facilitate the posting of patient payments and customized data feeds representing payment transactions. The result: increased automation, fewer AR days, greater billing process accuracy, and turnkey, patient-friendly billing processes. Industry leaders from Bon Secours Health System, Southcoast Health System, and Bank of America Merrill Lynch discuss these latest trends and important strategies for ensuring a seamless transition.