The VP of finance and revenue cycle at PMHA outlines eight keys to success when implementing technology.
When budgets are tight, leaders need to be strategic when investing in technology. Because cost efficiency is so important, revenue cycle leaders need to make sure there is a substantial ROI when considering technology.
Nicole Clawson, VP of finance and revenue cycle at Pennsylvania Mountains Healthcare Alliance (PMHA), feels these same pressures at her health system. And, as a collaborative network of independent community hospitals located primarily in Western and Central Pennsylvania, the system needs to be cognizant of costs while improving operations.
To help ensure financial stability, Clawson says PMHA is in the process of implementing a combination of technology and operational expertise to monitor revenue cycle data flow from beginning to end with four of its member hospitals.
As Clawson and her teams are currently in the throes of technology implementation, she has eight keys to success for other finance and revenue cycle leaders looking to make the most of new technology while keeping costs low.
Read even more about PMHA’s technology implementation here.
Amanda Norris is the Associate Content Manager of Finance, Payer, Revenue Cycle, and Strategy for HealthLeaders.
Cost efficiency is important, so revenue cycle leaders need to make sure there is a substantial ROI when considering technology.
From strategy to training, one VP outlines eight keys to success in getting the most out of your technology.