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Fighting for health care claim approvals

By CBS News  
   April 14, 2026

Marketing executive Mathew Evins lived with chronic back pain for eight agonizing years. He described it as "excruciating." By 2024, he had trouble just walking. He had exhausted non-invasive treatment, and his doctors agreed he needed surgery.

His insurance company had other ideas: "They went back to my surgeon and said, 'Your patient needs another six weeks of physical therapy,'" Evins said.

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