The Role Diversity and Inclusion Plays in Achieving Strategic Goals
Savvy healthcare leaders recognize that diversity and inclusion is more than something “nice” to do; rather, it is essential to meeting an organization’s strategic goals as healthcare transitions to a value-based, patient-centered system that ties reimbursement to patient experience, population health, and patient outcomes.
To achieve these goals, healthcare organizations must develop a diverse and inclusive workforce and patient base to reflect the racial, ethnic, and cultural demographics of a community. They must also understand the unique needs of healthcare consumers in order to deliver equitable care.
In this HealthLeaders Media Roundtable, the panel discussed ideas, insights, and strategies on how a commitment to diversity and inclusion can translate into equitable care that positively influences clinical and financial outcomes, patient experience, and models of healthcare delivery.