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publication date

Revenue Cycle
Revenue Cycle NOW: How Inova and Providence Are Automating the Front End
Luke Gale | April 16, 2026
Revenue cycle executives share how they are deploying self-service tools, robotic process automation, and change management strategies to build a...
Revenue Cycle
2 Ways Rev Cycle Leaders Can Advance The Front End
Luke Gale | April 13, 2026
Register for the April 15 Revenue Cycle NOW virtual event to hear how your revenue cycle peers are building a...
HLM Mastermind
The Revenue Cycle Is Being Rebuilt From the Ground Up, And the Pressure Is Real
Amanda Norris | April 06, 2026
The revenue cycle has always been complex, but 2026 is testing leaders in entirely new ways.
Revenue Cycle
HL Shorts: Where Automation Offers Cost Savings
Luke Gale | March 27, 2026
To achieve meaningful ROI, health systems must layer AI on top of standardized digital workflows rather than using it to...
Revenue Cycle
How Full Automation of Administrative Workflows Could Save $21 Billion
Luke Gale | March 19, 2026
There?s a $21 billion automation gap, prompting revenue cycle leaders to prioritize workflow standardization and vendor accountability ahead of 2027...
Revenue Cycle
HL Shorts: Challenges to Automation in Prior Authorization Processes
Luke Gale | March 13, 2026
While The CMS Interoperability and Prior Authorization Final Rule promises to streamline prior authorizations and increase payer accountability, will providers...
Revenue Cycle
How UW Health is Redefining the Patient Financial Experience
Luke Gale | March 10, 2026
By prioritizing proactive price transparency, realistic automation strategies, and cross-departmental staff development, UW Health is redefining the patient financial experience...
Innovation
Study: Consumer-Facing AI Chatbots Aren’t Ready for Prime Time
Eric Wicklund | February 12, 2026
Research out of the UK?s Oxford University finds that consumers asking an LLM for a diagnosis and treatment recommendation aren?t...
Technology
CIOs Need to Get a Handle on Their Apps
Eric Wicklund | February 11, 2026
A new survey of CHIME members finds that application rationalization is a top priority among CIOs, yet many healthcare organizations...
Revenue Cycle
HL Shorts: New Tech Tools in the Authorization Space
Luke Gale | February 11, 2026
Keshia Lewis, Executive Director of Integrated Authorization Services at Wellstar Health System, discusses how AI-powered bots and predictive analytics are...
Innovation
HL Shorts: Making the Most Out of Agentic AI
Eric Wicklund | February 05, 2026
Tampa General Hospital is seeing strong value from Aimee, an AI bot recently deployed in the hospital?s call center to...
Innovation
5 Predictions for Healthcare AI in 2026
Eric Wicklund | January 09, 2026
Barry Stein, Hartford HealthCare?s Chief Clinical Innovation and Medical Informatics Officer and founder of the Center for AI Innovation in...
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