InnovationDenver Health Uses CRM to Forge Better Patient Relationships
The health system is using Epic's Cheers tool to connect with patients to discuss health and wellness
InnovationHospitals Are Using AI to Answer Some Patient Queries
Four health systems are testing out a generative AI tool through the Epic EHR platform that provides answers to commonly...
Clinical CareMedical Misinformation: 'It can be Life-Threatening'
Common areas of medical misinformation are related to childhood vaccinations, natural remedies, and dietary supplements.
InnovationThe Age of AI: Keeping the Human Touch in Healthcare
Artificial intelligence should be used to support, not supplant, the healthcare provider.
TelehealthPC Docs Want Better Telehealth Metrics
The ACP this week published a policy paper that recommends new evidence-based recommendations for audio and video telehealth.
InnovationSouth Dakota Program Adds Telemedicine to Ambulances
A state-funded effort to improve EMS services uses a virtual care platform to connect paramedics with emergency care specialists.
TelehealthRAND Study Finds Continuing Value in Audio-Only Telehealth Services
The study found that California FQHCs were still conducting 20% of primary care visits and 40% of behavioral care visits...
TechnologyAutomated OR Scheduling Addresses a Key Hospital Pain Point
Allina Health is seeing immediate results with a technology platform that automates the OR scheduling process and helps match surgeons...
TechnologyPain Translation Technology Aims to Improve Emergency Care
The Rhode Island School of Design's Center for Complexity has developed a new tool that helps non-English patients accurately describe...
InnovationHow to Use New Technology to Make a Meaningful Connection
With the nation's maternal mortality rate rising, hospitals are turning to text messages to make a connection with at-risk mothers.
TechnologyUsing AI in CRM: How to Make Customer Relationship Management Work in Healthcare
Virtua Health is using AI technology to fine-tune its messages to patients, giving them access to the right information at...
InnovationHow Automated Care Helps Northwell Health Stay in Touch With Patients at Home
The New York-based health system is closing care gaps and improving clinical outcomes through a platform that offers multiple opportunities...