communication

A new program at Bassett Healthcare monitors email inboxes and helps the health system react quickly to important patient emails.

Research finds that patients are less likely to get follow-up diagnostic tests after a telehealth appointment than after an in-person...

Robust internal communication is essential for employers to boost employee retention.

Implementing several strategies can help HR leaders better communicate ideas with other C-suite members, especially the organization's CEO.

Change management competency is crucial for HR leaders.

Employers that go through the time, cost, and effort to develop and offer lifestyle benefits for their employees should ensure...

Establishing effective communication is crucial in leading a large health system, the chief medical officer of AdventHealth says.

Rick Evans, senior VP and chief experience officer at NewYork-Presbyterian, says patient engagement and activation are crucial to health systems,...

There are three areas revenue cycle leaders must have shored up to ensure financial and operational effectiveness.

Christine Madigan, the chief consumer officer at Tufts Medicine, shares insights into the Boston-based system rebrand and its successful outcomes...

HR managers have not only an opportunity?but an obligation?to take steps to ensure that employees are heard and responded to...

Patrick McGill, executive vice president and chief transformation officer at Indianapolis-based Community Health Network, talks about the health system's digital...