communication

With care delivery sites across four states, the system's regions often acted independently. That changed as the system reconfigured itself.

Translating big-picture long-term strategies into day-to-day processes that point toward success requires CEOs who recognize the humanity of the workforces...

A study found that a lack of interpersonal connection with patients left millennial nurses feeling unfulfilled in their careers.

When patients feel nurses are listening to them, they self-report better care outcomes and a happier healthcare experience.

Slack is positioning its cloud-based messaging tool as a future feature of communication among healthcare professionals.

Robust research shows that doctors are notoriously bad at delivering life-altering news.

The impact of medical errors on patients and families can be multi-dimensional and prolonged.

Many revenue cycle leaders want to be the gatekeepers of cost information, but clinicians need to have those conversations, too.

The proposal sharply split faculty and the medical staff at UCSF, who aired their differences in heated public forums. Supporters...

An emphasis on communication standards helps drive this cultural transformation program at a large health system.

With higher out-of-pocket costs, patients face significant financial side effects from their care.

May is mental health awareness month. Here is a roundup of four HealthLeaders articles to raise awareness of behavioral health...