patient experience
publication date
Revenue Cycle
5 Prior Authorization Updates for Rev Cycle Leaders
Not many regulations have had such a profound impact on patients and organizations like prior authorization requirements.
Revenue Cycle
The Solution is 20/20: Ophthalmologists Ask CMS to Suspend Certain Prior Auth Policies
The AAO addresses prior authorization processes that the group says delay care.
Revenue Cycle
From Appointments to Bills: Using Rev Cycle Tech to Ease Patient Burnout
In an industry inundated with technology, how can it be used to counter patient burnout in the revenue cycle and...
Revenue Cycle
How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them
Internal documents and former company executives reveal how Cigna doctors reject patients' claims without opening their files. "We literally click...
Innovation
ViVE 2023 Opens on an Upbeat Note for Digital Health Companies
Recent CMS and CDC rulings offer hope that health systems will show more love for innovative treatments like digital therapeutics...
Revenue Cycle
Two out of Three Patients Have Never Disputed a Medical Bill
A survey reveals patients' experiences with challenging a bill with their physician, hospital, or insurance company.
Post-Acute
Being 'Socially Frail' Comes With Health Risks for Older Adults
People who are physically frail have less physiological strength and a reduced biological ability to bounce back from illness or...
Strategy
Legal Questions, Inquiries Intensify Around Noble Health's Rural Missouri Hospital Closures
Within two years ? after taking millions in federal COVID relief and big administrative fees ? it locked the doors.
Innovation
5 Lessons from Building an Acute-Care-at-Home Program
New programs like Hospital-at-Home and Acute-Care-at-Home are giving health systems an opportunity to reduce inpatient traffic and give patients the...
Technology
Pain Translation Technology Aims to Improve Emergency Care
The Rhode Island School of Design's Center for Complexity has developed a new tool that helps non-English patients accurately describe...
Covid-19
End of COVID Emergency Will Usher in Changes Across the US Health System
As the government prepares to reverse some steps taken during the PHE, here's a glimpse at ways patients will be...
Finance
Hospitals Owed Majority of Patients' Outstanding Medical Debt
The analysis found that most adults with past-due medical debt owed at least $1,000, and more than one in five...