patient satisfaction

Press Ganey survey demonstrates telemedicine can achieve similar patient experience ratings as face-to-face visits.

Researchers find that amenities such as private rooms have a greater impact on hospital patient satisfaction than quality measures such...

Patients' ratings of hospitals have almost no correlation to the quality of care, new research finds.

In this new decade, revenue cycle leaders are resolving to take a different approach to achieve success, one that involves...

Study: More than a third who asked for limited treatment still got intensive care.

The system patient revenue cycle director for UC San Diego Health explains why SBO success depends on "the connectivity of...

More patients are using their financial experience to make healthcare decisions, making financing programs a requirement of doing business.

The relationship enhances patient transportation options for Ride Health customers and will grow as the company expands to all states...

Uber and Lyft are helping health systems to address social determinants of health and increase revenue.

As the sun sets on 2019, we look back and reflect on the major news and trends that shaped the...

While moving the entire patient financial experience online might sound like a good idea in theory, it likely wouldn't work...

Chris Johnson, vice president of revenue cycle management for Atrium Health, shares two lessons about how the organization made billing...