patient satisfaction
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Innovation
Mass General Brigham Expands its Hospital at Home Program
The health system, one of the first to launch an acute care at home platform, has received federal and state...
Innovation
Geisinger, Best Buy Expand RPM Partnership
The health system is reporting positive results from a chronic care management program launched in 2021, and now wants the...
Innovation
Memphis Project Brings Primary Care to Urban YMCAs
A new partnership will open primary care clinics in select YMCAs around Memphis, offering more convenient access to care for...
Technology
For the CIO, Digital Health Transformation Begins With a Data Strategy
Northwell Health SVP and CIO Sophy Lu says health systems have to embrace consumerism?and the technology needed to support it?to...
Technology
OSF Healthcare Tests AI Tool to Schedule Advanced Care Planning
The tool aims to predict a patient's chances of dying within 5-90 days of admission, helping care teams to decide...
Revenue Cycle
Inside Allina Health's Failed Revenue Cycle Strategy, Formal Investigation
The health system is under investigation for allegations it was canceling appointments and "cutting off" patients with medical debt. What...
Technology
The Exec: Technology in Patient Engagement Is a Strategy, Not a Crutch
Rick Evans, senior VP and chief experience officer at NewYork-Presbyterian, says patient engagement and activation are crucial to health systems,...
Innovation
Lake Nona's WHIT House Brings Healthcare Innovation Into the Home of the Future
As healthcare organizations move more services into the home, a 'living lab' smart home in Orlando's innovation community offers ideas...
Technology
Examining a Health System's Digital Path to 'Stickiness'
Patrick McGill, executive vice president and chief transformation officer at Indianapolis-based Community Health Network, talks about the health system's digital...
Technology
Opinion: Will TEFCA Rule-Making Stop Patient Digital Access?
Former ONC Chief Donald Rucker questions whether federal regulations around interoperability and information blocking are doing more harm than good.
Telehealth
I/DD Care Provider Uses Telehealth to Save $100K in ER Costs Over 2 Years
Mainstay Life Services, which offers support for people with intellectual and/or developmental disabilities in Pennsylvania, reduced ER and urgent care...
Revenue Cycle
The Exec: A Systemwide, 12-Month Strategy to Collect $12M
With rev cycle tech at the helm, AUMC created a 12-month strategy to increase point-of-service collections.