patient satisfaction

Many people who qualify for financial assistance never apply.

It feels like an essential lifeline is being severed. I'll miss him dearly.

A new report from Honeywell looks at the challenges, concerns, and priorities of healthcare facility managers in the U.S., China,...

A new J.D. Power survey suggests that service limitations, access hurdles, and quality-of-care issues dampen consumer enthusiasm.

Relationship-Based Care was the right formula to 'come together and provide the best possible care to our patients,' CNO Elizabeth...

For patients without a job-based plan, purchasing an independent dental policy is expensive and it's unclear whether the benefit outweighs...

"The ability to access care virtually has gained momentum and become a valued option for employees," says Mercer.

The study sought to determine whether an integrated or referral approach was more effective when providing clinic-to-clinic mental health care...

"Some of the findings may sound crazy, but in 2021, it's not far from reality in the insurance industry," says...

Chief brand and consumer experience officer, Kelly Jo Golson, details the strategies behind the health system's consumer-first focus.

Most dialysis patients face a harrowing choice between continuing dialysis or receiving hospice services.

New research shows that 79% of people who received healthcare services in the past two years experienced an average of...