patient satisfaction

Allyson Keller, Vice President of the Patient Connection Center at Piedmont Health and a participant in the HealthLeaders Revenue Cycle...

Faced with $6 million in old AR and staggering long-term debt, Three Rivers Health gained stable financial footing by outsourcing...

Houston Methodist is mapping out healthcare transformation over the next three years. Here are the most innovative technologies and strategies...

Roberta Schwartz, the health system's EVP and Chief Innovation Officer, identifies 10 key technologies and strategies that will push the...

For Ohio-based Primary Health Solutions, an AI tool called Denise could help open the door for underserved patients looking to...

The CMS model may be gone, but healthcare leaders are seeing value in other care programs that involve less heavy...

As health systems like Mercy look to use ambient AI in inpatient settings, they're finding that nurses have a different...

Bon Secours Mercy Health is using a new tech platform to make its patient transfers in the Toledo area more...

As patient experience becomes the defining strategic priority for healthcare executives, CFOs face growing pressure to justify the financial return...

A new study finds that executives are targeting virtual care and RPM as key strategies over the next couple years...

Seattle Children's Hospital CIO Zafar Chaudry says an enterprise-wide deployment of a new tool will save millions in recruitment and...

With pandemic-era telehealth and Hospital at Home waivers expiring, executives are curtailing or ending some virtual care services. Supporters, meanwhile,...