patient satisfaction

A growing number of health systems and insurers providing real-time drug pricing information to physicians so they can help patients...

When patients feel nurses are listening to them, they self-report better care outcomes and a happier healthcare experience.

Creating a patient-focused scheduling center resulted in several unexpected boons for Piedmont Healthcare, from improving the patient experience to reducing...

The OpenNotes project encourages doctors to share their notes with patients, and invites patients to ask for access to their...

Boston Children's Hospital tops the coveted list as the nation's No. 1 pediatric medical center for the sixth straight year.

In a program called My Life, My Story, volunteer writers seek out vets at the VA hospitals, ask them all...

The growth in patients leaving California ERs prematurely was faster than the growth in overall ER encounters.

The primacy of online reviews in the marketing of medical practices is the 'new normal,' according to a recent survey.

The ridesharing giant is aiming to address 'food deserts' with affordable, reliable transportation options.

For surgeons, apology laws made no difference in either the number of claims or the share of those claims that...

The ridesharing giant went public Friday morning with an aim on expanding further into healthcare.