patient satisfaction

The 31st annual version of the widely read rankings features mostly the same top 20 hospitals that made the list...

Floyd Medical Center has found success with a payment plan program that pays the entire patient balance upfront, reducing days...

To feel comfortable, patients need to take stock of the precautions providers are taking.

During the pandemic, patients are also likely to rate their ambulatory service experience based on how carefully you protect them...

A collaborative relationship is intended to help patients manage their conditions and stay healthy; make better health-related decisions; and become...

Press Ganey survey demonstrates telemedicine can achieve similar patient experience ratings as face-to-face visits.

Researchers find that amenities such as private rooms have a greater impact on hospital patient satisfaction than quality measures such...

Patients' ratings of hospitals have almost no correlation to the quality of care, new research finds.

In this new decade, revenue cycle leaders are resolving to take a different approach to achieve success, one that involves...

Study: More than a third who asked for limited treatment still got intensive care.

The system patient revenue cycle director for UC San Diego Health explains why SBO success depends on "the connectivity of...

More patients are using their financial experience to make healthcare decisions, making financing programs a requirement of doing business.